Privacy Policy

Last Updated: 06/10/2024

PenPrez operates the www.penprez.com website. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Service.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information ("Personal Data") that you provide directly to us when you:

  • Register for an account on our website.

  • Subscribe to our newsletter.

  • Contact us through forms or emails.

  • Place an order for our services.

This data may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (handled by third-party payment processors)

  • Any other information you choose to provide.

1.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as:

  • Your device's Internet Protocol (IP) address.

  • Browser type and version.

  • The pages of our Service that you visit.

  • The time and date of your visit.

  • The time spent on those pages.

  • Unique device identifiers and other diagnostic data.

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. Use of Data

PenPrez uses the collected data for various purposes:

  • To provide and maintain our Service.

  • To notify you about changes to our Service.

  • To allow you to participate in interactive features of our Service when you choose to do so.

  • To provide customer support.

  • To gather analysis or valuable information so that we can improve our Service.

  • To monitor the usage of our Service.

  • To detect, prevent, and address technical issues.

  • To provide you with news, special offers, and general information about other goods, services, and events which we offer unless you have opted not to receive such information.

3. Legal Basis for Processing Personal Data (Under GDPR)

If you are from the European Economic Area (EEA), PenPrez’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

PenPrez may process your Personal Data because:

  • We need to perform a contract with you.

  • You have given us permission to do so.

  • The processing is in our legitimate interests and it's not overridden by your rights.

  • To comply with the law.

4. Retention of Data

PenPrez will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.